User FAQs


1) How can I extract the changes ?
Open the document from which you want to extract tracked changes.
The document may be in any Word format, including. rtf).
No changes are made to the original document during the process.
The tracked changes in your document can be shown or hidden, it doesn't matter
Click Extract Changes on the ExtractChanges tab.
You can select from three extract types: Entire Document, Only selected content or only headers and footers
While data is examined and changes extracted, a progress bar will be shown on the screen. The information will be updated continuously so you can follow the progress.
When the extraction of data is finished, information about the extract is shown.


2) What type of changes will be picked up ?
All tracked changes
All comments


3) Can I stop the extract process before it has finished ?
You may sometimes want to stop the extract process before it has finished. To do this, click the Stop Process button in the dialog box with the progress bar:
The formatting of documents can be very complex. For example, documents converted from PDF may contain huge amounts of direct formatting, text boxes spread around and other items that may cause problems. During the extract of data from such documents, some operations may take some time, giving the impression that the process has stopped. Please give the process time.


4) What versions of Word are supported ?
This add-in works in all version of Word after Word 2010 and supports different languages.
This add-in works with both 32-bit and 64-bit versions of Word.
This add-in will work with Windows 11, Windows 10 and Windows 7.


5) Will this add-in work with Word 2007 ?
Version 5.0 and later versions are not compatible with Word 2007. However, version 4.0 will work with Word 2007.
If you would like to get a copy of version 4.0 please contact us and let us know.


6) Can I upgrade from a previous version ?
Yes of course just contact us with your order number from your purchase.
Please include the name and email address used during the order process.


THE BUSINESS

Better Solutions Ltd

London, N20 8LU

Incorporated 2004

VAT No 840-0533-67

Company No 05155080