User FAQs

If you have a question, please send it to us.


1) How can I submit an add-in to the App Store ?
(1) Create a developer account in the Microsoft Partner Center.
link - partner.microsoft.com
Once you have created an account it will go through an approval process.
Once your account has been approved you can submit your add-in for approval.
During the approval process, you can make changes to your submission, but you can't submit them for publishing until your current submission is complete.
Your submission goes through a series of automated checks to ensure that it complies with the certification policies.





2) I have published an add-in to AppSource but when I search for the add-in (in the store) it does not appear ?
When you search the Office store it searches the marketplace listings in the United States only.
The solution was to republish the add-in but include United States in the marketplace availability.
link - stackoverflow.com/questions/67315524/word-add-in-not-appearing-in-office-store/67501045#67501045



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