Troubleshooting
Cannot find STARTUP folder
If you are unable to see the startup folder it may be hidden.
link - wordaddins.com/support/how-to-find-the-word-startup-folder/
link - wordaddins.com/support/how-to-make-hidden-files-and-folders-visible/
Macros have been disabled
link - wordaddins.com/support/how-to-install-a-word-add-in-from-doctools/
No Add-ins were found
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If you have opened the installation document directly from the zip file, extract the files and try again.